The PaJR workflow guides telecare call operatives through semi structured telephone conversations with chronically ill elderly patients addressing various dimensions of wellness and health.

PaJR calculates risk of unplanned events based on our machine learning algorithms. The system detects language patterns in telecare and care management call centre operatives interactions with patients and caregivers about self reported health status.

Our platform is based on a Patient Centered model of chronic care developed over many years by Dr. Carmel Martin.